Returns & Exchanges Policy
We want you to love your purchase, but we understand that sometimes things don’t work out. That’s why we offer a simple and flexible return and exchange policy.
Returns:
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Eligibility: Returns are accepted within 15 days of delivery
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Condition: Items must be unused, unwashed, and in their original condition and packaging
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Process: To initiate a return, email us at returns@ajattire.com with your order number and reason for return
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Refunds: Once we receive and inspect the returned item, your refund will be processed within 5–7 business days
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Original shipping charges (if any) are non-refundable
Exchanges:
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Size-related exchanges are accepted within 15 days of delivery
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Items must be in unused, original condition
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Customers are responsible for both return and re-shipping costs
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Email returns@ajattire.com to request an exchange and get further instructions
Note: We currently do not accept exchanges for different styles or colors. Exchanges are only processed for the same item in a different size.