Frequently Asked Questions (FAQs)
Q1: Do you offer free shipping?
A: Yes, AJ Attire provides free standard shipping on all orders, with no minimum purchase requirement.
Q2: How long does delivery take?
A: Orders are typically delivered within 6 to 12 business days. Please note that during holidays or high-demand periods, delivery may take slightly longer.
Q3: Do you accept returns?
A: Yes, we offer a 15-day return policy from the date of delivery. Items must be unused, unworn, and in their original packaging.
Q4: Can I exchange an item if it doesn’t fit?
A: Absolutely. We accept size-related exchanges within 15 days of delivery. Please note that exchange shipping costs are the customer’s responsibility.
Q5: How do I contact customer support?
A: You can reach us anytime at support@ajattire.com. We aim to respond within 24–48 hours.
Q6: Do you provide order tracking?
A: Yes, once your order is shipped, you will receive an email with a tracking link so you can monitor the progress of your delivery.